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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jasper Sodha

May 18, 2026

5  out of  5
rating by Jasper Sodha
"Truly excellent experience with Kate's office and Elysha! Extremely good, friendly, and efficient communications."
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Epiphany Harlem

May 15, 2026

5  out of  5
rating by Epiphany Harlem
"I had a great experience with State Farm when I called in and spoke with Jimi Lee. She helped me upgrade my coverage seamlessly and made sure everything was done correctly. She was professional, knowledgeable, and found me a great price as well. Jimi is wonderful, and I truly appreciate her excellent customer service!"
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christine rona

May 13, 2026

5  out of  5
rating by christine rona
"Jimi Lee is Awesome! I recently switched to this agent after having difficulty reaching my previous agent when I needed help with a new policy. The difference has been outstanding. She was responsive, professional, and made the entire process smooth and stress-free. She answered all of my questions promptly, explained everything clearly, and helped me get the new policy I needed without any hassle. It’s such a relief to work with someone who is accessible, knowledgeable, and truly cares about providing excellent customer service. I’m very happy I made the switch and would highly recommend her to anyone looking for a reliable insurance agent."
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Serena Ye

May 13, 2026

5  out of  5
rating by Serena Ye
"Amazing experience! Jimi Lee was especially helpful in breaking down the insurance plans."
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Eric Wang

May 13, 2026

5  out of  5
rating by Eric Wang
"Jimi helped me get set up with a new insurance policy. It Was a very smooth process, would recommend."
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Colleen Franke

May 11, 2026

5  out of  5
rating by Colleen Franke
"Swift and comforting"
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Brian McCullough

May 9, 2026

5  out of  5
rating by Brian McCullough
"Jimi great to work with. Super patient and helpful as we purchased home insurance for the first time. Thanks!"
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Amy Jian

May 6, 2026

5  out of  5
rating by Amy Jian
"I had a great experience. They provided fast and reliable responses and significantly better quotes than Lemonade, which most tenants in my area default to. I'm so glad I went with State Farm!"
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Braden Hunter

May 6, 2026

5  out of  5
rating by Braden Hunter
"Very helpful for updating my renter’s insurance when switching apartments!"
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Ariana Reinhertz

May 5, 2026

5  out of  5
rating by Ariana Reinhertz
"Gloria Montes was so kind and helpful with updating my policy. She made the process very easy."
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Usman Jutt

May 5, 2026

4  out of  5
rating by Usman Jutt
"Nice"
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latimore handy

May 4, 2026

5  out of  5
rating by latimore handy
"By far Jimi Lee was so helpful and her customer service was excellent with explaining and follow up it exceeded my expectations."
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Mahmoud Motavaf

May 2, 2026

5  out of  5
rating by Mahmoud Motavaf
"Thank you so much team for making the process so easy and fast."
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MYLORD83

April 29, 2026

5  out of  5
rating by MYLORD83
"I wanna give a special shout out to Jimi. Her personality and energy was awesome, she helped me and explain my plan in detail that was truly professionalism at its best. Thank you, Jimi 🙂"
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rahat ahmed

April 29, 2026

5  out of  5
rating by rahat ahmed
"Been insured since 2015 and always are professional and helpful with keeping my premium where I want it to be."
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Harley Maslin

April 27, 2026

5  out of  5
rating by Harley Maslin
"Have worked with Kate Rhee team for a few years. It's always easy to update coverage options. Gloria was especially helpful in my recent updates to coverage. Quick and efficient."
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Lance

April 27, 2026

5  out of  5
rating by Lance
"Team is terrific, prompt and the follow up is amazing!! Happy to use them and recommend them."
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Tara

April 20, 2026

5  out of  5
rating by Tara
"I wanted to review my policy before renewing it and Gloria was very helpful with the process. She gave me quotes for a bunch of different options so I can make an informed decision."
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Steph K

April 16, 2026

5  out of  5
rating by Steph K
"Great agency. They’ve been handling my renter’s policies for years. Super responsive, no stress - done right the first time, and amazing follow-through. And much happier with my State Farm policies and handling than I was when I used Allstate. In my latest interaction - Elysha told me she could write my new policy 60 days before my coverage start date - and then 60 days before my coverage start date, my policy showed up in my inbox. Nice!"
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Ariel Hsu

April 15, 2026

5  out of  5
rating by Ariel Hsu
"Very responsive and personable team! In under 10 minutes, I worked with Jamie to nail down my renter’s insurance policy. Reasonably priced and my policy covers more than the policy my landlord recommended."
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Rebecca Silverman

April 15, 2026

5  out of  5
rating by Rebecca Silverman
"Jamie Johnson was extremely helpful in answering my questions regarding renters insurance!!"
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Emily Winters

April 15, 2026

5  out of  5
rating by Emily Winters
"I've had a great experience working with Jimi at State Farm. She's very personable and knowledgeable and was so helpful"
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paul noring

April 13, 2026

5  out of  5
rating by paul noring
"Super long time State Farm customer, who recently had insurance needs in Manhattan. Referred to Kate Rhee by my Virginia agent. The service was amazing - super old school high quality. Got everything done on a complex transaction in less than 15 minutes on the phone and most importantly did not need to input anything into a website. Full service / high touch / quality customer care - like the old days. And the underwriter Jamie Johnson, was incredibly personable as well as knowledgeable about the specific requirements. Proud to be a State Farm customer."
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PAS

April 13, 2026

5  out of  5
rating by PAS
"Great experience with this State Farm agency. Elysha was super helpful and patient with helping me figure out which policy/type of coverage would be the best. Definitely recommend."
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Jackie Williams

April 9, 2026

5  out of  5
rating by Jackie Williams
"Had amazing experience! Jamie was very helpful and efficient in helping my set up a new policy."